Back to resources Date: 21/10/2019

Feature Focus: Moodle Workplace and Multi-tenancy

It has been an exciting few weeks here at Enovation HQ with the introduction of Moodle Workplace, the new learning solution for staff training and development. As a Premium Moodle Partner, we have been closely involved during the design and development phase of Moodle Workplace and we want to keep you in the loop on the newest features and updates. This week’s focus feature is Multi-tenancy.

Managing tenants

In Moodle Workplace the main administrator or a user with the capability ‘tool/tenant: manage‘ is able to create tenants, change their settings, associate tenants with course categories and assign tenant administrators. Three additional roles are automatically created when Moodle Workplace is installed, and automatically assigned to the following users:

  • Tenant administrator” role is assigned to the tenant administrator in the system context
  • Tenant manager” role is assigned to the tenant administrator in the context of this tenant’s course category
  • Tenant user” role is assigned to any user allocated to the tenant in the context of this tenant’s course category. By default this role only has the capability ‘moodle/category: view course list’

These roles and role assignments can not be manually deleted. However, the main administrator can modify the roles if necessary. For example, the “Tenant administrator” role by default contains the capability ‘tool/tenant: manage theme‘ that allows the tenant administrator to change the look of their tenant (logo and colours). The main administrator may decide that theme customisation should only be done centrally and prohibit this capability in the “Tenant administrator” role. The same can be done for the ‘tool/tenant: manage users‘ capability.

The main administrator or a user with the capability ‘tool/tenant: allocate‘ is able to move users between tenants.

Tenant administration

The Tenant Administrator role by default has the capability ‘tool/tenant: manage users‘. Unless this capability is removed from the role by the main administrator, the tenant administrator can create and edit users inside their tenant.

The tenant administrator can assign other roles to their users, for example, “Program manager” or “Organisation structure manager” in the system context.

If the tenant has its own course category, the tenant administrator is also a “Tenant manager” in this course category and is able to assign roles in the context of this course category, for example, “Course creator”. For easier management, there is a single page that lists all the roles that the tenant administrator can assign in both system and category contexts. It can be accessed through Workplace launcher -> Users -> Roles.

Managing roles for tenant administrator

The tenant administrator is also able to manage their course category and all courses in it. Access to the course management is done through Workplace launcher -> Courses. Hint: check out the “Edit” menu for the course category.

Privacy considerations

All user information from each tenant is stored in the same database and in the same table. This may be a concern for you if your tenants are completely independent and you must comply with GDPR requirements to store data separately. The benefit of the multi-tenancy feature is that you have a single Moodle Workplace instance for all tenants and users, making it easier for you to maintain and have shared data. If you are required by law to separate them, unfortunately, you may not benefit from multi-tenancy and may need to set up separate sites.

Enovation is a Moodle Workplace premium partner.  You can contact us directly or you can request a demonstration from us here! 

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