Background
The IOB is Ireland’s leading professional education body for the financial services sector, serving thousands of members and students across the country. As part of its digital transformation journey, IOB aimed to deliver a seamless, unified experience that connected learning, membership, and professional development into one intuitive digital hub.
Client : IOB
Industry : Enterprise
Region : Ireland
Products : 
Challenge
IOB needed a more flexible, cost-effective, and future-proof solution — one that could evolve with its members’ needs and deliver a superior digital experience across devices.
To achieve this, IOB initially adopted an LXP to serve as its central platform for student and member engagement, but certain problems existed (see below).
Problems
- Flexibility was limited: The LXP’s framework was overly restrictive, constraining IOB’s ability to innovate and enhance the member experience
- User experience was suboptimal: Customization options were limited, preventing IOB from creating a truly engaging and tailored interface for its learners
- Costs were high: The ongoing licensing and operational costs of the LXP were significant, impacting long-term sustainability
Solutions
- Strategic design workshops and prototyping: Enovation worked closely with IOB to identify key user journeys, pain points, and improvement opportunities.
- Co-created digital experience: Together, Enovation and IOB designed a learning and membership portal that is intuitive, engaging, and visually rich — with a strong emphasis on mobile optimization to support on-the-go learners.
- Seamless implementation: Enovation delivered the project on time and within budget, ensuring a smooth transition from the LXP to Moodle Workplace without disruption to members or learners.
Results
The transformation delivered immediate and measurable impact for IOB:
- Centralized digital ecosystem: All member and learning services are now unified within Moodle Workplace, simplifying management and creating a cohesive experience
- Significant cost savings: The move to Moodle Workplace reduced IOB’s learning platform operational costs by 50%, improving long-term sustainability
- Enhanced user satisfaction: The streamlined, mobile-friendly design led to a notable reduction in support queries, as members now navigate and access resources with ease
- Empowered innovation: With Moodle Workplace’s flexibility, IOB can continuously evolve its offerings, introduce new member experiences, and maintain control over its digital strategy.
Conclusion
Through its partnership with Enovation, IOB successfully transformed its member and learner experience — moving from a restrictive, costly platform to a flexible, engaging, and efficient solution powered by Moodle Workplace.
Enovation enabled IOB to take control of its digital ecosystem, reduce costs, and deliver a world-class learning experience to its members.
What
our customers
say
“Our digital transformation required a partner we could truly trust to deliver a flexible, cost-effective, and superior digital experience. Enovation was that partner, and their deep expertise and consultative and collaborative approach were instrumental in successfully migrating us from a restrictive LXP to the highly engaging Moodle Workplace solution. This success is a testament to their professionalism and commitment. This project marks the successful continuation of a long-standing commitment with Enovation, a partnership that has provided IOB with the strategic insight and responsive support needed to maintain a world-class learning experience for our members for over a decade. We highly recommend them.”
Ian O'Leary | Director of Digital and Innovation
IOB
