“Enovation proved to be an expert and helpful partner on this project. At all times they worked closely with our team and were able to overcome any issues we encountered. We are delighted to have been able to meet our deadlines and that the project has been so successful.”
Managed Services
It is imperative that your open source solution is hosted in a secure, stable environment to protect against application downtime and ensure optimum performance. We offer a number of hosting models, for example, clients can choose to be hosted within a shared hosting infrastructure which allows for a lower cost entry point. For larger clients who require optimal performance we offer a dedicated environment.
The main concern when choosing a hosting partner is ensuring they understand the application being hosted. We have specific experience in Moodle Hosting, ePortfolio Hosting, Alfresco Hosting and DSpace Hosting. Therefore we understand how to keep these applications secure and how to ensure optimum performance. Mahara Hosting, Drupal Hosting
Hosting Options:
- We can host on our servers and provide full IT support for the hosted application.
- For clients who want to host on their own servers in their own network, we provide ‘metal up’ support. This is where we manage the operating system, the web server software and the application remotely. To provide this level of support we require access to the servers and preferably a hardware level control such as a remote access service.
- The third option is where the client manages the box, the operating system and the web stack themselves. We just support the application remotely. We need a range of levels of access to the box to be able to deliver this type of support.
Each of these options carry different costs, but are modeled on the same pricing structure.
Enovation’s Hosting Environment:
- We operate in a high performance hosting infrastructure.
- Integrated on-site and off-site backup solutions with optional tape archiving
- Secure Socket Layers (SSL) add extra security for sensitive data transfers and logins
- Strong password policies
- Regular updates and patching
- External performance monitoring
- Server grade hardware
- Less than 60 minutes unscheduled downtime per annum
- We operate an online support tracking system
- Optional cloud hosting solution when high availability and scalability are the key requirements
- Hardware firewalls and intrusion detections systems